Straticom
People collaborating in a bright office lounge
30+ yrs

AI Contact Centre Specialists

At Straticom, we design intelligent contact centre systems that match your people, platforms, and customer goals

About

We tailor Genesys Cloud, AI, and CX operations to meet your specific business needs and budget.

30+
Years Contact Centre Experience
4,000+
Agents Supported
100+
Projects Completed
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We believe enterprise transformation works best when strategy, platforms, and AI are brought together with clarity. That is why Straticom focuses on building systems that feel unified, practical, and ready for real customer environments.

Our Mission

Empower businesses with unified, intelligent contact centre solutions that transform customer experience.

0+Agents Supported

Our Difference

What Sets Us Apart

We combine enterprise platform depth, regional delivery experience, and a hands-on specialist team so customers get practical transformation, not just technology recommendations.

01

Years of Experience

Our team has over 30 years of experience developing and implementing call centre solutions across the Asia-Pacific region.

02

Our People

At Straticom, we bring together a diverse group of specialists, including technicians, strategists, and consultants, all committed to providing exceptional support and expertise tailored to your needs.

03

Bespoke Services

We provide customized solutions designed to address the specific needs of each client, ensuring the success of every project. Our commitment to collaboration drives ongoing innovation and continuous improvement in our solutions.

04

Your Dedicated Team

Our clients benefit from a dedicated team of specialists, acting as an extension of their business. We ensure the right expertise is aligned with your specific needs to drive success.

Leadership

Meet our leadership team

A senior team across strategy, solution design, and delivery leadership helping clients move from planning to confident execution.

Troy

Troy

Managing Director

Lachlan

Lachlan

Sales Engineer

Ben

Ben

Chief Solutions Architect

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